Ratings & Reviews

Overall Rating

4(159 reviews)98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Refathara J. - |Recommended: YesThe location of this apartm... — The location of this apartment community is great. It is right off the highway without being too loud. The residents are super friendly. Sometimes take the maintenance requests a little long to complete but it is good.
response from property -Thank you for your review. Please let us know if you have any additional items in need of attention and we will be happy to assist you.
Review From Modern Messagesubmitted by Theree B. - |Recommended: YesThe last management company... — The last management company left a bad taste in our mouths. Right now the judgment is still out when the new management company because they can’t catch up with the tickets or view resident complaints
response from property -Thank you very much for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Ashleigh B. - |Recommended: YesIt’s improved a lot since n... — It’s improved a lot since new management has taken over but the actual apartments need a lot of work and renovations. For the price of rent, it’s not too bad for the location.
Review From Modern Messagesubmitted by Joseph Q. - |Recommended: YesThere could’ve been a smoot... — There could’ve been a smoother transition during the switch of management. Constant and clear communitcation would’ve made it a better experience.
response from property -Thank you for your review. There are sometimes growing pains during a change in management but we are happy to continue working diligently to make this transition as smooth as possible. We are here to be of service.
Review From Modern Messagesubmitted by Collin H. - |Recommended: YesThe apartment itself is ext... — The apartment itself is extremely nice and love all the amenities. However, the leasing management could use some work If there is a move in, it should be expected that our apartment is ready by our allotted time
response from property -Thank you for your review. We will use this feedback to help assess our service.
Review From Modern Messagesubmitted by Lenora D. - |Recommended: NoThis community was nice whe... — This community was nice when we first moved here but now not so much. Maintenance was okay, just okay but now it's the worst. The leasing office personnel is uncaring, they could care less because they don't live here. The upkeep of the building is worse and their billing policy is a rip off. I can't wait to move I would not refer anyone to live here.
Review From Modern Messagesubmitted by Richard J. - |Recommended: YesI love the community. Very ... — I love the community. Very quiet area. The office is nice, but sometimes there mail system is a bit unorganized, but they make it work. I love the game room.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Robert W. - |Recommended: YesI have lived here just over... — I have lived here just over a month and have some mixed feelings. I love my apartment but the extraneous features maintenance, package delivery, and confusion from the office have me a little concerned.
response from property -Thank you for sharing these comments. Please stop by the office so may address any concerns you may have. We are here to be of service.
Review From Modern Messagesubmitted by Xin P. - |Recommended: YesGetting things fixed in the... — Getting things fixed in the unit has been pretty challenging. Picking up packages have been hit or miss. Other than that everything's great
response from property -Thank you very much for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Kelly A. - |Recommended: YesWhile the facilities and th... — While the facilities and the location and apartments are great, maintenance request take over a month, there’s roaches in the apartments, the lady at concierge constantly misplaces packages and isn’t very competent...things that could be changed and SHOULD be changed for a SPECTACULAR place to live. This place has potential but needs to be better managed
response from property -Thank you very much for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Ariel R. - |Recommended: YesUntimely response to mainte... — Untimely response to maintenance requests. Unsafe due to garage door inoperable for MONTHS.Mail delivery unorganized resulting in 7-13 minute wait for packages you have to wait until the concierge sorts through due to being understaffed.
Review From Modern Messagesubmitted by Temeka P. - |Recommended: YesSo far there have been issu... — So far there have been issues that I think couldve been handled differently. Visitors parking is very frustrating, my packages have been given to wrong people and or lost. A lot of maintenance issues for me just in the couple of months ive been here.
response from property -Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Kiona D. - |Recommended: YesOverall I really like the c... — Overall I really like the complex. There is tremendous room for growth. I would like to see the staff more proactive in resolving pain points for tenants and be more innovative in their solutions. Issue with people violating the rules of he property, speeding on the property and weed smoking in the building decreases the value of the property immensely. Some these thing should lead to automatic termination of your lease if found doing them. But I am willing to give the ownership sufficient time to address tenant concerns and change the properties into negatives into positives
response from property -Thank you for your review. We will look into these concerns further to help improve upon the overall resident experience.
submitted by Hernan S. - |Recommended: YesGreat place — Lets start with the obvious, NO PLACE IS PERFECT But this building is great. Great Location, amenities, service and resident parking. Visitor parking may need improvement, but its ok, based on the available area. The team is great and very helpful. Specially Natalia, great PM.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Celia B. - |Recommended: YesNice spaces, loud hallways,... — Nice spaces, loud hallways, decent amenities, great location, poor management between slow or incorrect responses, lack of proactive notifications, and poor common space cleaning.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive 2801", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive 2801", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose